Terms of service

Terms of Service – Panna Woodcrafts

1. Overview

By accessing or purchasing from Panna Woodcrafts, you agree to be bound by these Terms of Service. These terms apply to all users of the site, including browsers, customers, and contributors of content.

2. Products & Descriptions

We strive to present accurate descriptions of all items. However, due to the handcrafted and spiritual nature of our products, slight variations may occur. These variations are part of their authenticity and uniqueness.

3. Pricing & Payment

All prices are listed in AUD and are subject to change without notice. We accept secure payments via Shopify’s integrated gateways. Orders will not be processed until payment is confirmed.

4. Shipping & Delivery

Please refer to our Shipping Policy for details on processing times, delivery estimates, and tracking.

5. Returns & Refunds

Due to the ritual nature of our products, we only accept returns for damaged or incorrect items. Please see our Return & Refund Policy for full details.

6. Intellectual Property

All content on this site—including product descriptions, images, and branding—is the intellectual property of Panna Woodcrafts and may not be reproduced without permission.

7. Limitation of Liability

Panna Woodcrafts is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Privacy

Your privacy is important to us. We do not share your personal information with third parties except as required to fulfill your order. For more, see our Privacy Policy.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the site constitutes acceptance of those changes.