Shipping policy

Shipping Policy – Panna Woodcrafts

Processing Time

All orders are processed within 2–4 business days. Handmade items may require additional time depending on availability and finishing. You’ll receive a confirmation email once your order is shipped.

Shipping Locations

We currently ship Australia-wide and to select international destinations. If your country isn’t listed at checkout, please contact us directly.

Shipping Rates & Delivery

Shipping costs are calculated at checkout based on your location and order weight.
Estimated delivery times:

• Australia: 3–15 business days
• International: 7–31 business days

Please note: delivery times may vary due to customs, holidays, or unforeseen delays.

Packaging

All items are carefully packed to protect their craftsmanship and spiritual value. We use eco-friendly and secure packaging wherever possible.

Tracking & Updates

Once shipped, you’ll receive a tracking number via email. You can monitor your parcel’s journey anytime.

Delays & Issues

If your order is delayed or arrives damaged, please contact us within 7 days of delivery. We’ll work with you to resolve the issue promptly.